EU-hosted · GDPR Compliant

Pharma's MostPowerful InsightEngine

Captured in the room. Structured as it happens. Surfaced where decisions get made. Synapse, Axon and Cortex turn every customer conversation into compliant, real-time market intelligence.

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Live capture · Field call #4,182EU-West · 24kHz · Encrypted

00:0002:1404:2806:4208:56

Signal

“We're seeing strong interest in the new dosing schedule from cardiology...”

Label → Cardiology Dosing Positive sentiment

Calls captured today12,408

Questions surfaced4,135

Objections heard339

Competitor mentions399

Key messages delivered3,956

Raw audio retained0 bytes

EU-hostedGDPR compliant

Calls captured today12,408

Questions surfaced4,135

Objections heard339

Competitor mentions399

Key messages delivered3,956

Raw audio retained0 bytes

EU-hostedGDPR compliant

§01Problem

CRM systems take everything in,
and give almost nothing back.

Field teams pour hours into the CRM after every visit. The org gets back a stub. The most valuable signal in pharma is generated daily, in the field - and it evaporates before it reaches a decision.

CRM systems today

Time
& Effort

Insight returned

The reality

Thousands of high-value conversations a week - reduced to a checkbox.

What's lost in every call.

01Messaging
Is our messaging actually landing?
02Objections
What are customers actually objecting to?
03Competitors
What are competitors telling our customers right now?
04Decisions
What is really driving prescribing decisions?
05Access
Where is access friction quietly holding us back?

So instead, pharma spends millions on ATUs, message testing and ad boards - for insights the field already heard months before.

§02Solution

Two field surfaces.
One intelligence layer.

Capture in the room with Synapse. Debrief on the move with Axon. Every conversation flows into Cortex - the intelligence layer underneath every call, surfacing critical insights in real time.

In the room

Synapse

AI in the room. Intelligence as it happens.

With customer consent, Synapse captures the field rep–customer conversation in real time and delivers structured, compliant, CRM-ready call notes by end of visit.

Consent-first capture
Structured notes by end of visit
Direct sync to existing CRMs

After the visit

Axon

Speak it back. Axon structures the rest.

After every visit, the field rep speaks naturally. Axon guides the debrief, probes for missing detail and delivers a complete CRM-ready debrief within minutes.

Natural voice debrief, anywhere
Probes for the detail that actually matters
CRM-ready debrief in minutes, not days

The intelligence layer

Cortex

Thousands of calls. Real-time insight.

Every Synapse capture and every Axon debrief flows into Cortex - aggregating thousands of conversations into the complete picture: trends, objections, key messages and competitive shifts, all in real time.

Every call, every market, every minute
Messages × stakeholders × geography
Objections, sentiment & competitive shifts live

§03Impact

From blind spot
to full picture.

On one side, every conversation as it happens in the field. On the other, the decisions that matter - answered in real time, by the same intelligence.

Every conversation captured, every signal surfaced, every commercial question answered as it happens.

§04Trust

Engineered for the
rigor of pharma.

Pharma compliance isn't a feature flag. It's the architecture. Every layer of EngageRx - from capture to analytics - is built to the standards your compliance team already enforces.

Compliance-Ready

Engineered for pharma compliance, GDPR, and CRM documentation standards - designed to slot into your existing workflows.

Validated with Experts

Developed with pharma commercial field reps, sales and marketing leaders, customers, and AI researchers - not in a vacuum.

Security by Design

No raw audio or transcript stored. Conversations are processed securely, with full control and enterprise-grade data security.

Performance That Scales

Built for high-field-rep-volume pharma teams with first-class integration, fine-grained access management, and global scalability.

§05Your edge

Competitors depend on external reports.
You hear it straight from the field.

Every customer conversation, captured in real time and structured into intelligence only you own. The one dataset your competitors cannot buy.